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AA survey

A couple of weeks ago we had a little survey on AA (Anodized aluminum). We thought we would share some of the results, and what we are doing.

First up, for green. You overwhelmingly told us you wanted 2 shades of green. So that is what we are doing. In fact, the first (16g 1/4″) Dark green should show up in the next couple days, followed by light green (same size) late next week. As we run out of the single green we had in any given size, we will replace it with the light/dark combo.

Given the option of a matte black in addition to our current gloss black, it was close, but it looks like you want it. We will start on these sometime in the next month and a half or so.

For a new size, we asked if you would prefer 16g 7/32″ or 16g 3/16″. This wasn’t even close. 16g 7/32″ won hands down. Once we have most of the currently out of stock size and colors caught up, we will start on these. This puts it somewhere around summer.

There was not a lot of interest in an etched ring, so at this point we don’t intend to proceed with it. Don’t worry, as always if things change and more people express interest, we will look at it again.

There was a lot of interest in a UV reactive ring. So much so that we already have them, though currently only in 16g 1/4″. If the interest in these proves to be good, we will expand the sizes we do them in. These proved to be very hard to photograph, but under black light they glow a nice off white (reminds us of white out for some reason)

Now, we also had a comment section, and there was a single question that was put in far more than any other, or any comment, so we wanted to address it again.
The question was in regard to 20g AA, and if we were going to get more colors, if we were ever going to do them, or why we didn’t have any.
We have always been very open about these, and the fact we stopped doing them as we were not happy with them. Color inconsistency, splotching, and the color not matching close to the larger sizes. We have also always been open about the fact that if these were corrected to our satisfaction we would have another look at getting them done.
That being said, over the course of the last 2 months or so, there has been some improvements in the process used for our rings, and we think it’s time to try these again. Our plan is to have a test batch run in the next month or so. If they work out, we will start getting both 20g 1/8″ and 20g 5/32″ done in all our current colors. Until we know for sure if they will work out, we won’t speculate on a time frame, but know that we are looking at it.

As always, It’s in the Maille!

Ring & Weave guide updates

If you have been around us for a while, we hope you know about the ring & weave guide, but if you don’t, or are new, we wanted to tell you about all the recent updates and upgrades we have done.

When we first started the guide, it was used to just show sizes of square wire rings, and what patterns they could be used with. This was important as normal AR does not work with them. As more people want to do more weaves, we get a lot of questions about what rings to use in round wire, so we saw the need to do something for them too. After a lot of thought we decided to put them all in one place for easy access. The guide always had the capability to sort by weave, or by size, but with the addition of lots of round wire weaves, we felt it was getting a bit cluttered. Our first order of business was to add another sort option, which was completed several weeks ago. You can now sort by round or square wire.
The next thing we noticed was our images. We found people not only want to know what rings will work, they want to see what it will look like. Over the last several weeks we have retaken all our images, and again updated the guide to show these images. Now EACH listing has it’s on image, and this is the ACTUAL sample we put together for the ring count. Each of these pictures has 2 rulers at the bottom. The top ruler is in inches, the bottom ruler in in CM. This give you a size reference so you can actually see how big (wide) the finished piece will be in any given gauge.

Now that we have the hard part behind us (programming and retaking all the images we already had up), we hope to be able to add weaves to the list on a weekly basis. This guide will be a large part of our upcoming smart phone app, so if you have suggestions for it, we would love to hear it. No guarantee we can implement your idea, but we would certainly see what we could do. (The guide is already optimized for viewing on your favorite mobile device) While many people have had their eyes on this guide over the last several weeks as we did the upgrades, there is still the chance of errors. If you happen to spot one, please let us know so we can fix it.

And just in case you need a link, you can find the ring guide here: http://ringdb.candtdesigns.com/

And remember, It’s in the Maille!

New discounts

When you shop on our site, you should notice that for any given ring there are built in quantity discounts. The more of any ring you get, the better the price is. This is set in place for some findings as well.
That’s great if you get a lot of a specific ring, or a few specific rings. It doesn’t really help you if you get a lot of different things. We have listened to you and have changed that. The discount we have in place for larger quantities on any given ring are still in place, this is in addition to, and is based on total spent. It is currently set up as follows:
$100-199.99 2%
$200-299.99 3%
$300-399.99 4%
$400-499.99 5%
$500 and up, 6%

As of right now, this is a test, and subject to change, modification, or deletion at any time. (We don’t anticipate that, but we have to mention it)

We have also received many requests to list larger quantities for any given ring. Over the course of the next few weeks we will be doing just that. This should make it easier for those that are buying rings in pounds, rather than the ounces we currently have up.

As always, we welcome suggestions and will always work hard to make our store an easy place to shop.

And remember, It’s in the Maille!

In the Maille forum

After much discussion here at the shop, we have decided to make this public and see where it goes. We have added a discussion forum to our ‘It’s in the maille’ site. It can be assessed here:

http://forum.inthemaille.com/index.php

Use it for general chainmaille discussion, showing of your latest creations, getting general help, or even C&T specific help. There is even a trading room for you to get rind of those extra supplies you might have, or pick up some from others.
This is very much a work in progress. Don’t be alarmed if you come back at some point and it looks different, or there is new stuff. We welcome all suggestions you may have for this area. We want it to be a welcoming, friendly place where you can get answers, learn something, get inspiration, and just have fun.

International shipping fixed

Non express shipping methods for international mail have been restored and should be working properly.  If you have any issues please let us know so we can look into it.

International Shipping issues (rates)

We are currently experiencing a glitch that is causing international shipping options to only show express (no first class, no priority).  We are aware of the issue, and are working to resolve it as quickly as possible.
We understand that express options are not ideal for most cases, and apologize for the inconvenience.  We are more than happy to take a phone order and apply first class or priority shipping rate manually.

We will will have this issue fixed as soon as we can, and will post again when complete

Moving / construction update

Hopefully by now you know we are moving in a matter of a couple days.  If you don’t follow us on facebook (you should) you may not have seen some of the updates we have been posting over there, so we thought we could put a few of them up here for you to see. (click on thumbnail to see larger picture)

So what’s new……


Here is the back production area pretty much empty.  That’s Curt’s truck in the back.

 

 

 

 

 

  Here is that same area getting all cleaned.

What are we going to put back here you ask?  Well, both our saws, the area for coiling, packing/shipping stations, all our tumblers, and a new larger area for going through all the rings.  Oh yea, lots of shelves too.  Some of them quite large.

 

 

 

  Ok, so some of the shelving isn’t so much shelving as it it pallet racking.  This will hold all our wire and some of our back stock of anodized aluminum.  It’s 25 foot long and 10ft tall.

 

 

 

 

 

  We know some of our local customers are quite anxious to come to the new store , which will be much easier to find.  Not only direction wise, but because of the totally awesome sign we are putting on our window.

Niobium delay is over

As of this writing, all niobium orders that had been delayed are now out.  This includes all order placed up until yesterday (1/20/12).

Orders placed moving forward will ship in our normal time frame.

We apologize for the delay.

Shipping delays for niobium products

We are currently experiencing a small issue with our niobium wire supply, and any orders containing anything niobium are currently experiencing longer than normal shipping times. This extends to any orders placed this week. We are working hard to get this corrected and expect to have everything back to normal by the end of next week.

We do apologize for the delays

Moving day

For those that subscribe to our newsletter, you are already aware, but for those that don’t, we have some big news for you.

Just about a year ago we moved into our current location and opened the worlds first retail chainmaille store.  In that year we have seen tremendous growth both in our online store, and in our retail store.  What we thought would be a location that would last us at least a couple years, has become far too small for us now.  So, guess what?  We are moving again.

Yes, again.

We will close both our online and retail store on Jan 26 at 5:00 pm MT time.  We will take the 27th, 28 and 29th to move to our new location, and open back up for shipping on Monday January 30th.  We will reopen our retail store on Feb 6th.  If you are local to us, and need rings or other supplies in that week, please feel free to come by, we can certainly get them for you, but there will be more than likely be a little “dust” as we put the finishing touches on the retail side of the store.

Once we are settled in, you can expect to see a lot more stuff from us.  We plan on stocking a number of new item you keep asking us for (Think bails, more split rings, more kits, more findings)

You can also expect to see some additions to the staff, and possibly a slight change in store hours to better accommodate your needs.

Our phone numbers will remain the same, but our new address is:

4756 North Chestnut street

Colorado Springs, CO  80907

 

This is about 2 blocks North West of I-25 and Garden of the Gods.

 

And remember, It’s In the Maille!